Kim P.
Cheap, tacky packaging. Poor way of application of product. Eye cream was used for 10 weeks made no difference. Can only assume that cheap products along with cheap packaging, returned.
Kim P.
One of the biggest complaints I have about their products is their packaging. A pump system, that jams and then squirts out more product than you actually need. Didn't see any difference with the eye cream. I can only assume that they're cheaping out on the products just like they are on there packaging. When returning. They don't even send you a return label. You have to write it out. Yourself. Cheaping out on everything
Deborah B.
Rubbish! Didn't make no difference at all. Yet another rip off.
Joanne W.
I really like the product but sent a message to customer services, explaining that the pump was not working properly and the serum was coming out in spurts, resulting in me getting more than needed. I even provided a photo. They just said to send it back but by this time I was a couple of weeks into using it and I was starting to notice the difference, so I did not want to. Such a shame as I really do like using it, but if it is going to run out quicker, I do not think it is worth the money.
Steve W.
It promised so much in the description and reviews however I have used it daily for a month and it has had no possible effect on my skin at all.
To say I’m disappointed is an understatement.
Bryan P.
Havent noticed any change, have been taking regular pictures and using the cream nightly
Caroline M.
Lovely cream to apply round eyes. Absorbs quickly. Smooth, so no pulling on delicate skin when applying.
Karen C.
I had such high hopes for this product because I use the retinol, hyaluronic acid, and vitamin C. It's expensive and not as good as the drugstore eye cream I have been using.
Lynn M.
Im 68 years and my daughter is 42 and we both use and love this eye cream.
It’s light in texture and the pump dispensers all you need for both eyes. It sinks in beautifully and we both like the results this eye cream gives. Keeping wrinkles at bay. It doesn’t irritate my sensitive eye area.
Susan S.
Although I like the cream and it does appear to have kept fine line at bay, it hasn’t done anything for the bags under my eyes.
I’ve been using day and night for a month, but my under my e are still as swollen as they were.
Michelle E.
I love the eye cream itself but the pump bottle can result in the cream spurting out over several fingers when you're trying to get it onto just one.
Angela H.
This product is amazing especially on a no makeup day. Makes my under eye look refreshed and youthful especially now I'm coming up to my 50th birthday, a little help is needed.
Chris P.
Best eye serum I have ever used.
Amanda E.
To be fair, i thought what i purchased tightened area under the eyes, but obviously doesnt so feel i spent a lot off money on just a cream that lots of creams do so unfortunately i wont be buying again
ian m.
It still slightly burns for about 20 to 30 seconds.
Patricia S.
Excellent product and has worked extremely well.Certainly does what it says.
Tanya V.
Neither good or bad. The texture and quality of the product seems good, but I don't see and noticeable change for the puffiness, dark circles or rincles.
Marian J.
4th purchase for me of this eye cream. Absolutely love the silky feel of the cream around my eyes. Thoroughly recommend it.
Carol M.
Highly recommend. On my second bottle but it does last a long time.
Debbie W.
This is by far the best eye cream I have had. At 61 y.old it really does help with puffiness and discolouring around the eye area. I highly recommend it. I loved it so much that I purchased a 2nd bottle after I had finished the 1st bottle I had purchased. Love the tingling feeling it provides after the application. The amount in the bottle goes a long way. Definitely a great purchase.
Susan G.
I ordered the Peptide Eye Cream after reading a glowing review. However on the two occasions when I used it, I experienced burning sensations to my eyes. I contacted DuoGen [Formerly Habitual Skin] and was told to return the eye cream which I sent back via recorded delivery costing £4.59 in case the package got lost and also as proof that the package containing the eye cream had been sent. I myself had to chase for feedback and have been told that the cost of the eye cream will be refunded, nut not the cost of the package. I am not quibbling about £4.59, but the principle here is that the onus is on the consumer to send in the faulty goods in order to receive a refund. Had I not sent the eye cream back by recorded delivery and if the package had been lost, then there would have been no evidence of its return. Not happy at all either with the product and the fact that I've had to incur additional expense returning an inferior product which was quite expensive in the first place. Lesson learnt, I won't be buying your products again!
Wendy W.
This cream is the only cream I have found which seems to really address my under eye problems.
Sukhbinder S.
I recently tried the eye cream and found it to be pleasant to apply. However, I was disappointed with the pump functionality. The pump was and still is stiff, and when I managed to get it to work, it dispensed way too much product, leading to wastage. Overall, the pump function left me unsatisfied with the product.
Christopher T.
It doesn't work I've used less than half and it's made no difference. My right eye swelled up under my eye and after seeing an eye specialist surgeon she had to put me on penicillin. So I stopped using it and will not use it again. Your claims of what it does is not true and grossly over exaggerated and for the money you charge is a disgrace. I would be be interested to hear your comments but like most companies in the UK you probably won't reply
Ora-Claire S.
I had to stop using this product after 2 1/2 days because it made the skin on my lower lids dry out to the point of having a crepe-like look to the skin. I bought 2 bottles as a first time customer. Have written 4 times, absolutely no response so I guess now I have the hassle of going through the BBB.
Jo H.
Love the product, but there was a delay in delivery. I had to chase up via email, I wasn't very happy with the response. I had no idea there going to be a mandatory compliance check for HMRC, there was no notice given when I placed the order, I was advised 3 - 5 days for delivery, but it was more than 2 weeks!! Rubbish service.
Nicki H.
I can definitely see a difference in only 30 days of use! My eyes look less wrinkly and tighter! I’m hooked and will certainly be sharing the news
Kevin N.
Since using the peptide eye cream there does seem to be a difference round my eye area
Julie W.
Could really see the difference more or less overnight! First eye cream I’ve ever used that does exactly what is says..& no red itchy reaction! Very happy
Heulwen C.
A very gentle eye cream, really important for me as I suffer with allergies and eczema. I was concerned about the price but I think it's going to last a long time as you need only a tiny amount. It's too early to say whether it has had a positive effect on my eyes, particularly the puffiness under my eyes.
Jane M.
Eye serum leaves no residue after application. I see a difference in the tiny lines around my eyes, a gradual lightening of my dark circles and the dryness around my eyes is clearing up.
Great product.
Hayley F.
I have swelling under left eyes and thought it would help. I feel that it has helped in regards to it getting worse but hasn’t made a lot of difference
Marian J.
Third time purchase for me for this lovely silky cream. Absolutely love it!
Anita B.
Immediate results.
Best eye cream I’ve ever used.
Highly recommend this product.
Ms J.
Expensive product but I didn't get what I paid for. No difference to my eyes whatsoever.
Deb E.
This cream does reduce the bags under my eyes a little. I had hoped for more but I suppose I shouldn’t expect miracles.
Jillian G.
The cream is nice, and goes on well and is absorbed into the skin. You only need a little so it is value for money. I'm not sure I see any dramatic results yet, but I am 76 so can't really expect miracles! I will continue using it, as it is the best eye cream I have tried so far.
JoAnne S.
Excellent product! I use it day and night. It makes the skin around my eyes feel hydrated and firm.
Beata M.
Good morning, I really like dermocosmetics, unfortunately this eye cream did not help me in my case, I still have bags and dark circles under my eyes, I am considering sending it back, for this price I expect at least a slight improvement. Best regards.
Munawar C.
Great cream but container is not user friendly
Yvonne M.
It didn’t work for me but they honour the warranty and refunded my payment.
Reliable company.. Thank you
Anne R.
Didn’t see any difference won’t be buying again
ann C.
I didn’t expect miracles but the bags under my eyes have not approved at all
Sarah C.
Can’t say enough good stuff about this product! I had been using another brand for a few years but felt I needed something different that gave better results. Researched a bit and came across this. Wow! Wrinkles diminished. Fine under eye wrinkles gone! Puffiness reduced. Skin firmness and elasticity returned. I am SO impressed.
A M.
Unfortunately after using this eye cream for over a month now I can honestly say I haven’t noticed any difference whatsoever.
The design of the pump is terrible, when I pump out the cream it shoots up my hand instead of dispensing a nice pea sized amount on the end of my finger.
After paying £50 for this eye cream I’m extremely disappointed.
Michelle P.
This cream is very hydrating despite being very light. I really like it & will buy again
José Carpo T.
I've never used any facial products before and I just wanted to try this one for puffy eye bags and it seems to have reduced the puffiness and provided some firmness to my skin.
Seems to be a good product and I've recommended to my friends.
Carmen
Product was hydrating on the eye but I didn’t see reduced puffiness or less fine lines after several months of using. The pump is very difficult to control the amount that comes out. I ended up pumping a small amount at a time into a mini cream container and used from there. Definitely helped to not waste the pricey eye cream.
Julie H.
Love this cream! Gets rid of bags and brightens around the eye area.
Fivos F.
Great product! Smooths fine lines and works perfectly with the rest of my night skincare routine.
MISS S A.
Very happy with my eye cream, a small bottle lasts me over 6 months using twice a day. Its great for smoothing fine lines and wrinkles. Sometimes the amount I want to use comes out too much from the bottle so I put a small amount into a small round make up jar (the type used for eyeshadow) and find it lasts even longer.
Brenda A.
Made my under eye skin sore & dry. When I advised Company they wanted me to contact my doctor for test to find out which of their ingredients caused the irritation. A complete joke were they going to pay for this. Will never buy from them again.
Jody D.
The eye cream is really drying and not what I expected at all for the money
Rachael C.
I just think for what I paid it don’t seem like any difference has been made I was looking forward to seeing the outcome sorry for the negative review
Liz P.
Sp pleased and will reorder x
Jackie W.
Have used on and off for 3 or 4 weeks now. Didn't expect to see great difference and the jury is still out! Nice texture though.
Lyn M.
It’s a lovely eye cream, easy to apply and I think it does make a difference. Crows feet aren’t so visible and it feels like it does brighten the eye area. It’s a good 30ml bottle so I suppose you’re getting double of the usual eye cream size tube, so don’t let the price put you off so much.
Jeanean G.
Great eye cream. The puffiness and fine lines are reduced and my eyes look much brighter and less tired. Huge improvement to the eye creams I used before that mixed many ingredients and perfumes together.
Maria M.
Great product - I will keep using it. Thank you
Shafayat H.
Poor product I binned it gave me a rash
Steve C.
Absolutely did not work and doesn't work very misleading was conned out of my £55
Rachel H.
I’ve not noticed any difference to using this eye cream to my usual eye cream which costs a fraction of the price. It tells you to put on a pea sized amount but one pump action squirts out far too much product and there is no means to get out a smaller amount. This results in using up the product much quicker than you should.
Marian J.
My second purchase of this eye cream.
For 45 years I have worn eye makeup everyday. This cream is so silky when applied and has improved the lines around my eyes. The bottle lasts about two months used twice a day. Well worth the money.
Donna F.
The serum is really smooth and soaks in really well.
I have definitely seen a noticeable difference in the skin around my eyes.
Customer
Nice branding, quality bottle and the cream feels nice. Not sticky, no odour but has made zero difference to my eyebags despite being applied twice a day for the past few weeks.
Aprille M.
I’m a 48 year old mum of two school age children and eye bags and looking tired are the things about my appearance that gets me down the most. My eye area already looks brighter, more rested and less puffy - I’m delighted.
Jackie D.
A first class product at a very reasonable price. I would definitely buy again.
Lynne M.
I bought the product as I was keen to try it, however the biggest attraction was the refund policy as I have bad eczema and I was apprehensive about trying something new. I bought it and after a patch trial, I began using it however I had to stop after 4 days as it was reacting with my skin. I blame my skin, not necessarily the product. However my disappointment lies with the return. Despite numerous emails, I have not been able to return the product and get a refund as promised.
Carol G.
Seems like a good product, but I can’t get to it without taking the top off!
Jacqueline B.
I have been using the eye cream now for approximately 6 weeks, but I have not noticed any change. I am quite disappointed that I see no change as I've never used an eye cream before, however the reviews were so good I thought I'd go for it. I am over 50 and I have noticed significant changes under my eyes and wanted a product that would help with that!
Angela H.
Unfortunately not as good as I hoped it would be. Have used it everyday. Feels nice and absorbed well but really has not changed anything. Sorry.
Heidi C.
It is too early to notice the difference yet
Sam R.
The cream does fell nice and melts away quickly. However I haven’t noticed any difference to my eye area and have been using for awhile now. Lastly the dispenser is quite stiff and when pushed squirts quite a lot of product, more than needed.
Kim M.
I bought this after seeing good reviews. Here is my review: Whole bottle used and although it's a lovely light cream. Unfortunately didn't do anything for my fine lines and dark circles. I probably won't purchase again but open to trying something else.
Helen P.
The lotion is very light and nice to use, but I have to say after 4 weeks use am & pm I can't say I'm noticing any difference under my eyes - still got bags, dark circles and wrinkles - however I accept I'm 60yrs old so maybe I'm expecting too much. Not sure I'll buy again - I'll decide when this bottle runs out!
Claudia S.
I like this eye cream, the skin around my eye area definitely feels a lot more moisturised. I suffer from dry eyes and need daily eyedrops, before all eye creams really stung so I couldn't really use anything. I have not had any issues with this cream. I think my fine lines around the eyes have reduced somewhat, my eye area certainly looks more radiant and less tired.
Alan M.
I have to say as a 45 year old man my eyes have been looking tired after years as a chef, I have tried almost everything but this product has ticked all the boxes and I now feel I couldn’t live without it. Almost instantly you notice the results and you look and feel amazing all day. Fantastic
Lorraine R.
The eye cream is hydrating and very light, easily sinks in and appears to eradicate lines around the eyes.
Would recommend
Amanda H.
Haven’t noticed any difference in my puffy under eye area or the dark circles in the 35 days I’ve been using it.
It slightly stings when applying.
Have emailed with regard to 30 money back guarantee but have had no reply!
Fiona C.
This product has really helped the bags under my eyes and the dark circles. I use it twice a day. I’m so pleased with it. I have now bought my second bottle.
Marta B.
I love this serum! and using it on all my face. Using it for over a month now and can see difference in my fine lines.
Very light and efficient.
One pump is more than you need for eyes area.
Will buy again for sure xx
Marian J.
Lovely silky cream that really works.
This has made a massive difference to the skin around my eyes. Although expensive it really is worth the money.
Nicholas H.
After a short period of time the bags round my eyes improved
Diana A.
The pump action does not work on my eye cream unfortunately which is annoying. I find the eye cream hasn’t shown any visual improvement within the last month and stings slightly when applied. Quite disappointed in this product.
Carol W.
I'd high hopes for this after researching it on the internet. It's smooth and feels good but my eyes haven't changed since using it for weeks. The bags are still there so I'm very disappointed.
Damyan K.
I've been using the product for about a month and here is my expireince so far.
1st-My product got stolen, but when I contacted customer support it got replaced in a matter of 2 days!
2nd-You really do get a lot for such price for a month I've used maybe about 1/3 of the product while applying 27/30 days 2 times a day.
3rd-It feels really light on the eyes and helped my eyes feel normal again, since I felt the under-erea a bit heavy some times and got a bit of discomfort.
4th-I've seen a lot of people complain about the pump giving out too much product but it works just fine to me.
And lastly the most important-Does it help?- Well for me, in the month I've used the product combined with a decent amount of sleep i can say that my eyes dont look as bad anymore and I'm excited to see what the future holds!
Nana C.
Caused my left eye to develop milia when I had none before starting to use this cream. Won't be buying anything from this brand again and would advice friends and family to avoid it.
Customer
Not worth money. Not for me. Made my eyes worse. Don't buy
Gill H.
Lovely light-textured eye product. Keeps the eye area well hydrated during the day and is good for overnight, too. It doesn't cause puffiness like a lot of eye products do and is reasonably priced. I would definitely purchase again.
Hazel G.
Not noticed any improvement as yet so will continue to use as may be too early to expect puffy eye lids to reduce which is the reason I purchased this product following a review I read. Have used twice a day for a month.
Gillian V.
It’s a lovely light eye cream. It doesn’t make
My eyes puff up which sometimes happens
I am sure its doing god things to my skin!!
Kelly T.
Feels smooth & silky, absolutely love it
Samantha B.
Purchased this eyecream as have dark circles under my eyes and have tried a number of different creams but none have worked and this cream has good reviews. Not noticed any difference yet, but only been using it for couple of weeks so to early to say.
Maureen M.
The pump dispenser on my eye cream is troublesome, it is too stiff and sticks then suddenly pumps out too much, very irritating and wasteful.
Cream itself seems ok, not seen any difference yet but I will persevere
Debra F.
I’ve have tried most DuoGen [Formerly Habitual Skin] prods and wanted to try the peptide eye.. sadly after 5 days of use my eyes have become very sensitive and there is a burning sensation on use.. I love all other prods but this isn’t for me
Jessica s.
I like this product. You get a lot got your money . I think I can see a difference
Sheena W.
I am on my second bottle 30ml, which is great as most are 15ml so that alone and the fact is easy absorbed leaving nice plumped up skin, good value for money
Alya M.
I'm pretty much allergic to anything around my eyes, so this was the first cream that l had no reaction to. It is gentle and has a pleasant smell.
Paul A.
Great product. it feels like it has reduced my bags somewhat. still early days but enjoying this easy to apply product.
Susan H.
This eye cream does sting when first applied.To date I havent seen improvement along the eye area.Dontthink Il be purchasingmore.